Shipping + Handling

 

All jewellery is handmade to order in our Melbourne studio. You can expect your piece(s) within 1-2 weeks after ordering. Please contact us if you require by a certain date.

All prices are shown in AU dollars and are shipped from Australia.

 

Domestic (NZ and Australia)

Free shipping for all orders over $100.

For orders under $100,  flat-rate express shipping for $15 within Australia and New Zealand. 

 

International (Rest of the world)

Flat rate shipping for the rest of the world is $30.

 

Lost items

If your item is lost or arrives damaged, please contact US within fourteen days from confirmation of dispatch. We will do our best to provide any assistance with tracking the item and claiming insurance.

Please note that we are not liable for and will not replace or pay compensation for loss of, or damage to, items we send if:

  • the item is seized by Customs or any other government agency.
  • the item is sent to a country where no postal or courier service exists.
  • the loss or damage is the result of an event beyond our reasonable control.
  • the loss or damage occurs after delivery.
  • the item was authorized to be sent without tracking.